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Please send me a PM of you Account#, 4 digit pin#, R00, S00, Boot strap and Software Version. I can look into this for you.

Please send me a PM with your Account# and 4 digit pin#. Can you please let me also know if this is affecting more than one receiver in your home, if you have more than one. Is there a 3 digit error message when going to these channels or is it skipping past the channels? And What happens when...

Please send me a PM with your Account#, 4 Digit pin#, and please let me know what the 3 digit error message on the Joey screen is.

I use the Channel + and Channel - on the info screen to see more of the program description.

Please send me a PM if you are still having issues after checking the power and it is not working. I will need your Account #, 4 digit PIN #, to start.

Can you please send me a PM with your account #, 4 digit pin #, R00, S00, Bootstrap and Software version. I can submit these as know issues for a resolution.

Can you please provide me a PM with your Account#, 4 digit pin#, R00, S00, Software and Bootstrap #? So that I can look into this issue further and submit a known issue for this.

Thank you for your interest in the Hopper 3 and (3) 4K Joeys. Please read through the initial disclosures and information. Please note only one Hopper 3 is allowed per account and the Hopper 3 cannot be used with Hopper 2000, Hopper with Sling, Super Joey, or Virtual Joey. The following are...

The 52.0 remote does not have any programmable buttons.

Can you please send me a PM with your Account#, 4 digit pin#, R00, Bootstrap version and the Software version? I would like to look into this issue further for a resolution.

You can connect a Hopper 3 to a Hopper, Hopper w/sling, and a Hopper 3 to back up your content. This feature is active and working. The only exception would be if the Hard drive is corrupted and or the unit being copied from is having power issues.

The recording for some shows specifically for PTAT can occasionally have this occur when the previous programming is pushed forward due to a sporting event or breaking news typically. Depending the local provider this can interrupt your programming and or recording. The only thing you can do is...

We have a Free Preview of the National Geographic channel, Thu 04/14/16 Tue 05/10/16. This is one of the perks of being a DISH customer we provide you with FREE channel previews.

The Remote is programmed to the TV but not working the DISH service. This can be resolved one of two ways. The 1st would be to press the SAT button on the Dish remote. If not resolved it need to be re-programmed to the DISH receiver. Please go to this link...

Can you send me your Account#, 4 digit Pin #, R00, Software, and Boot strap version. Do the 52.0 remotes have any issues on the same Joeys? I will submit this as a known issue for the Hopper 3.

The Hopper will delete older content that is not protected. I understand that there is other content that is older. However, anytime that the receiver reaches a certain threshold the older content will be deleted that is not protected to record new content. If you plan on saving content for...

Did this just happen today? Is sounds like a similar issue we had last week and it will usually fix it's self over night. If it does not correct itself. Please send me a PM with your Account# 4, digit pin#, R00, Boot Strap Version, and Software version.

Please send me a PM with your Account #, 4 digit Pin#, R00#, and the 3 digit Error message you have been getting so we can troubleshoot this issue.

Please send me a PM so That I can help you troubleshoot this issue. Please include your Account #, 4 digit Pin #, R00, Bootstrap version, and the Software version.

Can you please send me a PM with your account #, and 4 digit Pin #. I can look into this for you.

You will need to press Menu, then arrow over to Settings on the screen and press SELECT on the DISH remote, then arrow over to Remote Control on the screen and press SELECT, then arrow down to TV on the screen and press SELECT, then Press SELECT on the TV PAIRING WIZARD, then locate your TV...

You will need to press Menu, then arrow over to Settings on the screen and press SELECT on the DISH remote, then arrow over to Remote Control on the screen and press SELECT, then arrow down to TV on the screen and press SELECT, then Press SELECT on the TV PAIRING WIZARD, then locate your TV...

Sounds good let us know if you need more help.

I would recommend if you have not contacted us already to contact us via Facebook or Chat for a resolution. Facebook: www.facebook.com/dish CHAT: https://www.mydish.com/support/contact you will need to provide us with your Account# and 4 digit Pin#. The 311 is a hard drive error.

Please send me a PM with your Account#, 4 digit pin #, Software version, R00, and Bootstrap version. I will submit this in our know issues.