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  1. Rick Durham

    Satellite signal out?

    The power outage stopped Signal Protector from kicking back in, currently it lasts until a reboot of the Hopper, we are working to improve that in the next release.
  2. Rick Durham

    Recall Button won't stay Saved

    Will be fixed in ~2 weeks
  3. Rick Durham

    Joey 4 with Hopper3 (without Hopper+) - real experience

    Does the Home screen come up when you turn the TV on or is it just complete black screen?
  4. Rick Durham

    Hopper Plus and Joey 4s Software Update

    Can you expand on what you expect to see?
  5. Rick Durham

    Hopper Plus and Joey 4s Software Update

    We made some stability changes and did some work around trick modes (skip fwd/back/FFwd/RwD).
  6. Rick Durham

    I updated both Hopper Plus and Joey 4.0 in November; buggy from the start

    When you say it locks up what behavior are you seeing? All the the issues with trick modes (skip/FFwd/Rwd) are close to releasing to customers. How often is it getting stuck on the Home screen? In that state does pressing Home button do anything? Thank you for your patience as we work out...
  7. Rick Durham

    Hopper Plus has never worked, any ideas?

    Can you check the HDR settings on the TV and see if changing them has any impact on getting video from HopperPlus to display?
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