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Sorry, there are at least 3 people making comments, so it's tough not to feel defensive, and making distinctions about who said what mean thing is not on my to do list. Honestly, read the first post, is there anything off topic, in violation of the tos etc. something that would really justify a...

Just cause it was easier to click login in with facebook than dig up my password from Joined: Jan 20, 2009 Does that give me sanctimonious seniority??

What a surprise a internet forum full of obnoxious, rude, inhospitable "people". I related my experience about the upgrade process, what I received, what I paid, and what I thought about its operation. Yes, I included a "rant" about obviously poor design decisions. I thought it would help...

Also as far as "research" goes, looking at the press/promo material and you would not see the actual remote or joey's they are planning on pawning off to you. To get the setup inferred by the promo's (1 hopper 3, 3 joey 4K's and 4 voice remotes) so for your "free upgrade" to look like the one in...

Well Exxcuuuseee me.. My box breaks, support makes NO MENTION that new boxes are available, so I call sales Friday night to see what's up and end up upgrading during the call, then Sunday at 1pm my new boxes are installed. Sorry I did not take my 20 or so waking hours since I became aware of the...

So I got my "4k" setup Sunday.. Started the adventure withe my 2 hopper v1 + 2 joey v1 setup (wrangled out of them to get me back after trying sucky u-verse) So for the 4th time in 12m my 2nd hopper dies. call support ask for super. but why?? Explain 8 hour chating, 3 week, 3 box nightmare the...