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"There was no reason to lose the old recordings when you got the replacement Hopper, all you had to do was transfer them to an ext hard drive. Might be something to remember with this new one, it's simple to do." I happened to have my external HD free to use for this purpose since I am now...

I know. I'm new here and probably shouldn't make such a bold statement. I have a Hopper with Sling, 1 Super Joey, and 2 Joeys. Yes, I'm a novice to DISH, some 2 months. But I gave up DirecTV after 21 1/2 years. However, to solve my recent DISH problem, DISH sent out their field tech to set up...