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I have had the same problems with my Seagate 2tb EHD's also. They go to sleep and it takes a second request to watch anything on them. I've had the problem copying any multiple shows with the first HWS and 3 replacement H3's. I have to only copy 2 or 3 shows at a time or it will lock up like...

It's been over 3 weeks that lots of us have been waiting for a fix or even a response and nothing. Sent from my SM-G935V using Tapatalk

Yes Dish has encouraged us to look at Streaming Services which store the shows and software on their servers. This way we don't have to mess with expensive hard drives that Dish can wipe out years of recordings on in one flash of an update like U331 at anytime they please. Then deny, ignore and...

I don't know if my second H3 did that. I replaced the first one for that problem and a worse problem of locking up when transferring to EHDS. The second one froze up and had to be rebooted constantly and then when the U331 update downloaded on Oct 21st it quit recognizing all 4 of my EHD. The...

My first Hopper 3 lost recordings and seemed to be filling up the hard drive. I found the lost recordings by doing a search for all of that program and they showed as being recorded. They would play and delete but didn't show up in the DVR list of recordings. Of course this got me wondering how...

Sure does look like they dont care. I'm still waiting for weeks no-no return email. We'll call you don't call us. Sent from my SM-G935V using Tapatalk

Got the new H3 installed with several "hits"-pre U331 EHDs still don't work. The new H3 did fix some other older problems like corrupt menus and lockups. Post U331 EHDs still work fine. I'm going to try your controller idea next. Almighty1 is the Unitek Y-3322 the one to try. Have you had a...

Just installed new replacement H3 for some other older problems such as locking up and corrupting timer menus. Got several "hits" from DISH during install and the H3 works good so far with EHDS installed before U331. WD 1tb My Book with Smart ware encryption removed by reformatting on PC then...

Another way of saying it; If the usb controller hardware becomes incompatible with the H3 only after the U331 software update why would that controller become compatible and work after just reformatting the software ? That controller hardware would still be un-recognizable and incompatible...

OK 10 months instead of 12. I was the 1st to get one around here. 2 or 3 drives worked on the previous H2s and for 10 months on the H3. The newest one was only used on the H3. All were filled up and used every day and worked great until BLACK UPDATE FRIDAY Oct.21st. When I got the U331...

I don't think it's a hardware problem at all. All four are standard USB EHD work on any computer and supposed to work on Dish. They worked good for over a year until locked out by the update on Oct 21st. If it was incompatable drives,buggy drivers,bad controllers or drives they wouldn't have...

I would like to access the videos as a last resort even if I have to buy a HD SATA to USB dock for future use but from my experience in computer networking the account permissions would be stored in the operating system software on the drive so I don't get how changing the hardware interface...

My 4 drives aren't enclosures they are regular desktop USB external drives, work on 3.0.or 2.0. Any with shows before the update can't be recognized. Sent from my SM-G935V using Tapatalk

Four different brand USB controllers go bad all on the same day as the update? Sent from my SM-G935V using Tapatalk

I did re-format a used PC usb portable 2TB drive yesterday on my Win 10 PC and the H3 saw it right away and formatted it for the H3 and it works fine. Of course we don't want to do that with the 4 blocked drives hoping to save the 8TB of shows. I'm thinking when they downloaded the U331 on Fri...

The sources folder in the DVR menu only comes up when you plug in a USB drive and it is recognized and they show up as External drive 1 and external drive 2 in the folder along with Hopper3 drive to transfer and watch the videos. These drives that are unusable don't show up at all and neither...

Yes I agree. Do you have a solution to get them to be recognized? I just re-formated another xtra 2tb drive in Win 10 on the PC and the Hopper3 recognized it and is formatting it right now. But I dont want to do that to the 4 drives that are now unusable and loose all the years of recordings. Thanks

All 4 EXD are un-usable. When plugging into any usb port they flash like booting up but don't appear in DVR menu. 3 different brands ;Toshiba,WD and Seagate. All went unrecognizable that day at the same time- Oct 21 5pm when U331 was installed in Hopper 3. I have tried everything listed on...

We lost all 4 EHD the day of the U331 update on Hopper3. How many others and can anybody help with this?

We've been calling Dish Network for 2 days over this problem and they gave me the same run-around. Lost 8TB of shows on all 4 EHDs (separate drives of 3 different brands with separate power supplies) the morning of the update to U331-even on the ones that weren't hooked up at the time (I only...

Lost all 4 EHD after U331 update 3 days ago on H3. Tried all USB ports. These are Toshiba,WD and Seagate. Four EHDS can't go bad in one morning. Tried all means to reconnect,change usb ports,reboot,unpluged,reset reload software,etc. Another Seagate 2tb backup plus,USB powered,previously hopper...