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I have called every day since the first install attempt 12/11/16. They say I AM authorized for the 4K service with my Premium level subscription, and no I do not get any on 104/5 or 6, just the message that I am not authorized at my location. Another tech is coming out on Thursday, 12/22. Hope...

Installed a Sony 850d and had DirecTv set up 4k service. Everything appeared OK but when a 4k channel is selected a message says I am not authorized at this location. Wait or call customer service. I called and they sent out another tech with a replacement HR54-700 receiver. Updates were...