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I want to thank all for your responses. I made an appointment to upgrade to H3. Hopefully this will end my misery. I just want to come home from work and watch the stupid TV. Also the CS rep indicated that they can transfer all of the recordings from the old hopper. We will see.

Software version U242. One thing I might like is the 16 tiers of recording, have you any experience with that? Good or bad. And I do have a EHD for transfering. We got this equipment on 4-15-2013. I may be time for an upgrade. Gonna work on the wife over dinner tonight.

I thought you could transfer recordings. According to dish you can't. How can I tell if it has CIU interface? There is a ethernet port in the back. Sorry I am not very tech savvy.

Thanks for responding and the information. They want to charge $99 to upgrade, which I am all for. The problem is that the wife has tons of things that she has recorded and doesn't want to lose them. Dish tells me that going to the H3, I will see no difference is speed. In fact the processor in...

I am having the worst experience with my dish hopper. We have had it for about 6 year and for the last 6 months, it has been an awful experience. Freezing, blank screens, and blah blah blah. I call dish and they keep having me reset the receiver and it won't last a day. Sometimes I reset it 3 -...