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Delete the one that is showing and the other should be there. At least this is what I've discovered when I've had a similar experience.

As always, appreciate you being there!

Never mind, found your post for the upgrade and will give it a try.

Charlie, where do I get the SOFTWARE UPGRADE TOOL? Jan

Thanks for the information. Was hoping that if I do have to purchase another adapter that an AirTV would work since they are cheaper than the ones in the Dish store.

We have a Hopper 3 and in 2019 my husband installed an OTA antenna and I purchased a AIR TV adapter because it was the same but cheaper than the one Dish carried so if Dish was in dispute with a prime time channel and we could no longer watch those shows, we then had a back up. We've had a...

Last night there was no issue recording Supergirl on my local CW channel. I waited 3 minutes into the program to see if it was recording on the DVR and the signal strength. To my pleasure it was recording and it recorded the entire hour with no error code. The signal strength was 88 and the...

Charlie, you are such a sweetie but I can't accept the offer of borrowing an adapter. I will pull my paperwork and see what Dish has to say. Thanks.

Looks like I am near the "digital cliff" per this website. My CW channel IS listed as POOR and if the signal does drop at 9:00 for this channel, then it could then change to BAD. It doesn't explain why Dish shows the signal strength of 100% for CBS for those times I got the same error codes at 9:00.

Sam_gordon, don't have the outside antenna connected to the TV. The OTA coax is split between the Hopper and my DVD recorder. I suppose I could get a long length of coax and scan for the local channels on my TV. All local channels are fine on the DVD recorder. Unfortunately I can't check signal...

Request Rejected Found it under accessories. Sent from my SAMSUNG-SM-G891A using the SatelliteGuys app!

Guess I'm confused. The AirTV adapter I have is the white one recommended by several Satellite Guy's members that is cheaper than the black one from Dish. Was told that the color is the only thing different. The paperwork that I received with my adapter said it WAS from Dish and if I had any...

Dweber, as luck would have it if I purchased another AirTV Dual-Tuner Adapter it would not be he newer model.

Jim5506, what is a WAG?

Reubenray, doubt that I checked the signal strength for this particular channel at 9:00 but will do so next week. I also have set up my DVD burner/recorder for that time and channel to see what happens there. Don't believe the issue is dew on the leaves but thanks for that suggestion.

Ok.....but why no signal issue with the HD show on CW at 8:00 and the signal issue for 3 weeks at 9:00 on CW? Suggestion to improve the HD signal issue? I'd accept a SD signal to have a recording each week but don't see that option with my OTA. My husband went up on the roof to tweak for a...

I've seen several old threads about Error Code 05 and Error Code 04 but nothing recent so thought I'd submit a new thread for HELP. For the 3rd week in a row, my Hopper 3 DVR has failed to record Supergirl on the CW network (Pic 1).The message that is displayed is: A problem was encountered...

Thanks, DWS44. Appreciate the information.

TheKrell, thanks for the post. The restart did correct it for me. Always appreciate your assistance.

Rosita, thanks so much for the reply. The Hopper was still recording at bedtime and to my dismay the bedroom Joey started doing exactly like the living room Hopper. For fear that doing a reset would somehow delete all of my recorded programs, I thought I'd transfer all the recorded shows to the...

Earlier today I could play recorded shows on the Hopper 3 DVR with no problem......until tonight . No matter what show on the DVR that I pick, I only get a black screen. This is happening even when I choose something that I have saved to my external hard drive. If I pick something live from the...

Start of week #3 of the local channel 2019-2020 season and wanted to update how the AutoHop and local channel via my OTA are working out. Have been recording all the Prime channels: FOX, CBS, NBC, ABC, and CW. AutoHop doesn't show that same evening but the next morning I'm happy to say shows a...

Restored Big Brother from TRASH but still no AutoHop. Did a reboot but that didn't make it happen either. Sent from my SAMSUNG-SM-G891A using the SatelliteGuys app!

Just remember that it will take a little while for the major channels to display show information. Sent from my SAMSUNG-SM-G891A using the SatelliteGuys app!

Charlesrshell, here are the results of AutoHop last night: NO Hop Big Brother CBS/KMOV - OTA 8/8 Family Food Night KDNL/ABC - OTA 8/8 AutoHop The Wall NBC/KSDK - OTA 8/8 Law & Order: Special Victim NBC/KSDK - OTA 8/8 Holey Moley Family Food Night KDNL/ABC - OTA 8/8 Reef Break KDNL/ABC - OTA 8/8