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i just installed a dish 1000.4 eastern arc. i have two 211k , i do a check switch but can only get 1 sat (61.5). i have the correct azm, elev and skew for my zip in west palm beach. the two other ports come back as "con" but 72 does not show . im able to pick up 72 on its own if i move the dish...

i subscribe to dish for 1 italian channel - RAI i have a 301 receiver, software 392, orbital = 61.5 , check switch says dp dual and ALL. i still can not get RAI. i talked to customer service they did all kinds of test...nothing they have a technician coming next week. any ideas i can try in...