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The lnb is the white part, right? If so, where would it say that at?

I really appreciate all of your help, though we still can't get it. Are there some switches or something that we need? I remember that when I had to send my stuff back to dish network, they asked for the switches too. It's been a couple of years ago, and I can't remember much about it. Right...

Dish 500.

Yes, we did that, and the numbers that it shows us is different than what the local store told us to put in. The dish tv screen says: azimuth angle 218 elevation 39 skew 120 The main dish office says: azimuth 213 elevation 42 Local office says: azimuth 224 elevation 39

Well, so far my dad has not found any signal. They did have dishnetwork using 2 dishes, one for each receiver. They went to skyangel, then dropped them and are now wanting the dish family pack. Instead of using the two old receivers, they are now trying a dish 500, which used to be mine. I...

Hey guys, I'm new here. My mom and dad have the dish 500 and are wanting to get the Dish Family Pack. They were told to point the dish to the southwest and put the receiver on sat 119 and 110. They have the old receiver btw. The problem is the transponder #. They have asked different people...