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Customer Service In India I have noticed that they have switched most of customer service to India. I now push 3 for tech support for any problem I have including billing which so far I have gotten an english speaking rep with no India accent. Yah!!! I ordered a 622 upgrade had an appointment...

Customer Service In India I had the same experience with Customer Service. I was supposed to have my 622 installed yesterday but the 622 unit never came. I was on the phone for hours trying to get someone to help me. Seems as if it has gone down the sh*tter. I could not get anyone on the...