I just had mine installed (Pittsburgh area as well), and having a similar problem. I wonder if there is something wrong with the signal or just need a little tweaking?
I'm confused too. I just ordered my upgrade today. What does 'swap relocate DVR IRD' mean? I don't have a DVR either???
DIRECTV HD Rec. (Expanded HD Prog. Capable)
$0.00 1 $0.00
Swap Relocate DVR IRD
$0.00 1 $0.00
Standard Professional Install
$0.00 1 $0.00...