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the website was to the promo where they were giving away 50 integrated lcd/recievers. an a list customer is what used to be referred to as a best customer. 5 hearts plus more usually very good payment history, spends over $100 a month for the last 18 months plus. priority support queue, higher...

model number is usually a mfr code. so there are some numbers skipped

ota tuners will be enabled in a software release. the supposed reason behind it is, is its being released in 5-lnb areas first, so why do you need the tuners. yeah. that makes sense

with the rest of the country being "fall" which, knowing them means "eventually" and btw. it is a very nice little bugger. well, at least compared to its older brother. still wouldnt pay 400 for it.

hr-20 uses the same software as r15, internal, non tivo software.

run it thru guided setup completely. at the signal meter page, let it load up completely all 32 on 101, then hit continue. go all the way to the testing page. 101 may fail, tuner should be ok, choose more info, then "i'll fix later" and that will finish your setup. it may or may not aquire the...

thats correct. the ird hooked directly to the lnb should see all of them.

a failed tuner wouldnt have n/a though. it would show 00 on everything.

try this. 1. take a picture of every single thing hanging over a railing (like someone else mentioned) if they enforce the rule for you, they have to do it for everyone. 2. Ask them if they'll tolorate it if you paint it the same color as the building or balcony. they may go for that. my old...

well, look at which side of the table i'm on. i get to deal with the ones that dont work. i never see the ones that do.

b-band converter is required if you have the 5lnb dish.l if you dont have it, just keep the converter till you need it (or, the installer will put one on during a 5lnb install) 5lnb=hd locals off the new birds.

hi. this is a temporary name. (if you read my post in the dtv forum you know why) I'll re-register on sept 1st after i lose my job. :)

repl.ied above you

14 days you start getting a possible lockout message. 31 days and it should auto-kill the dvr functions. if they didnt get the auto kill, then they're lucky their access card didnt get the update. its a pita to fix that on our end too.

leased customers have to pay the fee 99% of the time. Its prorated according to contract (i think its 12.00 a month for every month left) plus return the leased equipment or pay another fee as well. owned customers can request to return the equipment and assuming its all multi-sat equipment...

protection plan was right. only acdt can change the tag. i remember a companywide memo (it pops up on your screen when you log in to the main system, but noone ever reads them... except me)

yeah, its a 6x8 and yes, you need the flexport switch if your main dish is a 2 or 3 lnb

ask for a $20 credit on any missed or rescheduled by the hsp install. thats just policy. ask for a sup if the rep doesnt give it to you

that would work. 99% of even/odd issues are multi switch failures. The remaining 1% are idiots putting a normal non powered splitter between the multi switch and the reciever. BTW. even if you dont have a standalone multi switch there is switching equipment in the lnb. replace the lnb and see...

was it a protection plan csr or someone else? ask which call center they're in. this was a recent company-wide topic on the computer, so it shouldnt have been an issue. of course, i work with idiots, so who knows. access card will get it right, so just request a transfer there.

all evens usually indicates a multi switch issue. however theres a couple of things to look at on your system first off, they say n/a instead of 00. second its a "bulk" subscriber. So it could be a stacked/unstacked issue. First off. If you have a splitter installed, remove it to test. Check...

r15 units DO NOT REQURE A PHONE LINE. neither will the HR20 hd-dvr. They dont use tivo software, so they dont need to do that &Y^(^&%$$$* daily call in.

btw. protection plan customer's get free dish relocations or pole mounts if a NEIGHBOR's tree ever blocks the dish.

which ones are missing? the setup should work fine. you should have all 32 from the 101 (you may see a 0 on 4, 8, 12 and a few random others) are you missing all the evens or all the odds?

heres the policy in a nutshell if the reciever was originally tagged as owned, and prot plan replaces it, the replacement will be tagged as owned, if it was originally leased, then it was tagged as leased. if you were required to return the defective unit, and you were not charged for the...