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Thanks. Any idea on the cable modem split before the amp question (copied in below)? >>> Side question: he split the incoming cable line before the amp, 1 line to my cable modem, 1 to the amp (and then on to my cable box and other lines). Why is this done? Can a cable modem not handle an...

First of all my house is a new construction (3 years old now) and my cable is all quad shielded RG6, so very unlikely to be a cable issue. So I called BHN and they were out yesterday (kudos to them for customer service, I called at 9AM and had a tech out by Noon). The first tech was a good...

I am with BHN Central FL (Orlando) and eagerly awaiting espn2 HD (holding my breath) and I know others would like the HD versions of Starz, Cinemax, etc. Do they have sufficient bandwidth to add these channels?

Thanks for the reply. I will call them and request a service call. How do they balance the line? What do they do? Is that something they can set in the little green box on my front lawn or do they have to do it elsewhere? What should I tell the tech to look at when he comes? Just look...

Hello, I am a Brighthouse Central Florida customer (Oviedo area) and just had digital cable (HD DVR, SA 8300HD box) installed. Everything seems to be fine, except a handful of channels in the digital tier (mostly HBO) have pixelization and breakup. I found the shortcut to see the signal...