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I called VOOM last Friday afternoon, told them I wanted to cancel due to postponement of my install and the inablility to get through to customer service, they offered two free months of programming not to cancel, so naturally, I said OK, so if they are doing that with everyone who wants to...

I finally got through to customer service after trying for 3 days, I told them we wanted to cancel our order as it has been over 3 weeks now waiting on the equipment. They explained about why all the delay's, which we understand, however, my biggest concern was the inablility to get to customer...

No, I haven't gone to zap2its, I will try it. VOOM told me we would get stations out of Richmond, Charlottesville and Harrisonburg. The installer told me he did a job in Rixeyville (a little west of here) and they got DC stations. I'm not sure. I am going to the web site and see what is on there.

VOOM in Culpeper Does anyone here live in the Culpeper area? I have signed up for VOOM, the installation was scheduled for today, the installer has not gotten the equip., so I am rescheduled for Thursday, June 3. Is anyone familiar with C & P installers out of Stafford, Va.? Should I call VOOM...

I was scheduled to have VOOM installed on Friday, May 28. After reading about all the installation problems here I called them last night, and sure enough, the equipment won't be in until next week. I will keep my fingers crossed, but I have doubts after some of what I have been reading. We...