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    HD Signal Sound issues with HR20

    Under menu, check the settings for audio to see if Dolby digital (or is it surround?) is turned on or not.
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    hr20 and multi switch

    You can use it with 1 line, you just won't be able to switch the channel once you/it starts recording. The dish (LNB) can feed upto 4 lines without a multiswitch.
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    Need Advice: Installers coming BACK!

    Running those phone lines is not very practical for the $3 or so it pays when the receiver calls home; have never done it or plan to. And then there are those BellSouth $99 deal customers for which I don’t have DSL filters because my company is too cheap to get some (and my 8’ ladder that I’m...
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    New look to Active features on supported STBs

    When I show the customers the active feature, I had to change my instruction steps; the default weather comes-up without ZIP input... and it tells you now when it's loading the menu, and the menu and layout was revised, etc.
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    New look to Active features on supported STBs

    I was surprised by the upload after the eve. install, had to change my ‘talk’ since some things were moved around.
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    Paying $$$ for DIRECTV Boxes

    I believe my customer said that he had 30 days to activate it (he got it from retail for $300) or pay the full price of $900 something if it's not activated.
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    Slinmline KA/KU Dish News

    I got another slimline box set, but the LNB looks a bit different from the one I installed in prior weeks (AU), maybe another manufacturer made them.
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    5 LNB Sat positioning

    Your current basic dish and the HD Ka/Ku dish will point in the same direction, but the AT9/AU9 will need to be tilted and have additional 20 degrees of clearance on the right side (101 to 119 or 99 to 119 to be precise). Also, the sats don‘t sit in the same elevation, so that opening in the...