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AGAIN, this is not about leased vs purchased. I am sure you got a great deal you want to tell everyone about (is there a separate forum for that?). I have a story too. I bought my H20 because I was able to take advantage of some discounts and promotion combinations to get the box for -$10...

I "bought" my H20 in February 2006, in part due to this change in policy that I learned about here. The swapout was around July. In fact, they even "restarted" by subscription commitment when the leased box was issued. It all sorted ok, and after some contact via internet (it IS the best way...

Strange, not only was our issue handled in the same manner, but this is exactly what was happening to my box.

Same thing happened to me. This issue isn't leased vs. owned, the issue is this fella is now out of however much he paid, out of a box that has a resale value, and, as I did, perhaps might feel slighted by the switch without being informed about it. My purchased (BestBuy) box went bad, DirecTV...