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Help! I'm 0-4 with Directv's installation subcontractors for my long-promised HD upgrade (from 3LNB dish and MPEG2 TO 5 LNB and MPEG4 DVR) with a process that started in late July. Three swings and a miss with Premiere Communications and 1 (and did 'not' get done) with Digital Media so far in...

I'm scheduled to have two HR20s installed in my house this Saturday, and I'm considering getting an external hard disk drive to upgrade the recording and storage capacity on at least one of the Directv DVRs. I've been told that you can't combine an internal or external hard drive with the...