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A couple of weeks ago my dad's 411 receiver wouldn't produce a picture or accquire the satellite without a manual re-boot of the receiver 50% plus of the times he turned on the system. We notified Dish of the problem and they sent a replacement receiver. We activated the new receiver Tuesday...

I just got DirecTV this week including a HR20-700 DVR. The DVR is not letting me watch a live program on one channel while recording another channel. Also, I can't schedule 2 recordings at the same time. It seems like the DVR isn't accessing the second tuner/sat feed. I'm calling my local...