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I've seen this reply from you in a couple of threads. I don't understand why you can't acknowledge that other people prefer the dual live buffers instead of basically saying it's an unnecessary feature.

Sorry, found the answer in another thread. Doesn't look like it's possible due to the lack of dual live buffers. If you ask me, that's crazy. Seems like a real step back. Any idea if they're going to add that feature?

Just got the new DVR yesterday. With the HR-10-250 I could pause a program on one input while watching another on the second input. (This is great for watching two football games at once, for instance.) Is there a way to do the same thing on the new HR-20? I haven't been able to find it in the...

Got it for $19.95 Lurker here. I called the Retention Department (by calling the regular number and saying "cancel service" at the automated prompt). When the customer service rep answered I told him I wanted to upgrade to the new HD DVR. He said it would be $99. I told him I saw online that...