I did have to negotiate through customer retention. Her monthly bill was 79.99 Silver 200 w showtime and starz. They guaranteed that same price with the HD upgrade for the first 12 months of the contract. No cost to install the new dish or the 722.
http://content.mkt912.com/ra/2008/03/20/1515211/Cont_0.gif
Interesting email from dish. Anyone seeing this at home. I am at work and cannot check it out.:)