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So its been 2 weeks and no hr44...I got the return kit within 3 days and called after a week or so and was told the notes showed everything up to escalating to a supervisor for approval of the hr44 but no order yet and it can take up to 3 weeks when requesting a specific receiver. Sounds legit...

Had a great experience today...was going to cancel and switch to optimum but the rep kept me talking and I let him just to see where it would lead and I ended up with Showtime for 4 months, nfl sunday ticket free with 1 year contract, an hr44 genie being shipped with a return box for the old...

I've been having issues as well the past month or so...I cant dl certain episodes of Game of Thrones yet others are fine...so far it seems to be an hbo thing but i dont really dl many on demand shows so it very well could b a dtv thing...ran the nr software then last weeks ce and now this weeks...