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I have checked the resolution on the genie. Showing all checked up to 1080i as well as checked the in the info banner. I cycled thru from 480i all the way up to 1080p. There is quality difference between the setting as I scroll through. The only thing I haven’t done is try a different cable...

I have swapped the inputs and on the tv and the quality follows the input. HR24 is far better. Not quite sure as to why.

Hey guys. I have been away with a new career and haven’t been involved with satellite for the past 5 years. I have an issue. May be an easy one but don’t know. I have Directv HR24-500 and a Genie HR54/200. Bought a new Sony 65” XBR 900e. Both are obviously connected via HDMI and the TV up...

Your DCCK will connect to your hr34 at the receiver and the DECA will be removed. It will not be needed after you connect the DCCK. So the second splitter that is being used for the hr34 and the DECA will removed and can be 1 run to the first splitter. The DCCK connects the HR34 thru the coax...

Did your installer suggest a DCCK? wireless connection for your internet. that could eliminate the second splitter. of course you would need a wireless network.