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The rep told me that the new HD DVR was only available in the "LA area" and they didn't expect for it to be available in Arizona until the end of this month. She did say, however, that Best Buy already had deals for the HR20 and I should call them instead. I think I'll switch to E* instead.

I've tried calling DirecTV, but no one wants to sell me a HR20-700 until at least the end of the month because I live in Scottsdale, AZ. BTW, is there a direct number for customer retention?

Thank you for asking these questions! I'm struggling with this HD issue myself. The sad thing is, just before Voom went kaput, they had almost released a new receiver with a built-in HD DVR.

Hey swartzfeger, How the heck are you going to have the "H20 installed soon"? I just spoke to a CSR two nights ago and she said that Phoenix won't have the new dish/receiver until May 1st. Plus, she said that the new HD-DVR is due to be released "hopefully" before the end of 2006.

Plywodstatebum, I did the exact same thing you did. Found out later that the low speed data cable doesn't work (after I bought one from the TiVo store). The RF thing that comes with TiVo, however, does work. It's pretty slow changing channels, but at least TiVo records the right channels...