The same guy came out to my house. It was the same day that there was a major problem with the boxes. He said he would actually get me a new box, but I have not gotten the box yet. It must have something to do with the San Antonio area.
Im also am having the same problem. I contacted customer service and many people are having the same problem. I turned off the stb and I am going to work, hopefully an update will come soon! Started around 10:30 :mad: