Vaporizerexpress on Ebay is the seller. They were no help at all. They have no technical knowledge of their products. They offered for me to return it for a refund, but I decided I would try and take care of the problem myself.
Got it fixed! Had to delete all the satellites and put my own list in. Wasn't real hard but I had never done this before, and I learned something new. Receiver is great, with a fantastic picture. Thanks for all your responses.