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Pay raise? You are definitely with the wrong company. ;)

As talented as you seem to be, tyork, I am surprised you're not doing home theater work. You should consider it. The retail satellite work (Best Buy) will be going away very soon- or so "they" say. DirecTV will be pulling it in for the HSPs. Does Best Buy have their own HT installers in your...

My understanding is that Voom is trying to manage their own installations as a test in Florida. I suspect that if it works out they'll cut INSTALLSinc out altogether.

I guess my main questions remaining are: Is the idea to deduct the elevation number from the azimuth number to get the best angle for my location? No. Elevation and azimuth are unrelated to each other. Is the number described as “elevation” the same thing as the number for...

Vicki, I tried the various sites you listed, and some that those sites listed and am now certain of what you need to do. Ignore all that crap. I feel like I just tried to take an advanced calculus exam that was all word problems written in hieroglyphics. You are right, it is very confusing and...

Let me try to simplify this for you. 1. Azimuth and elevation are unrelated to each other. Azimuth is the direction (north, south, east, west) that you will be pointing the dish or antenna. Elevation is the angle that you will be tilting the dish toward the sky. You are never adding or...

Calling the Voom toll free number. It has repeated numbers and therefore makes dialing quicker.

elocs, I'm a bit confused. Are you looking for NBC or FOX? I have only your zip to go by, but according to antennaweb.org NBC digital is not available. FOX is and, along with ABC and PBS, should be picked up by the standard Voom-supplied antenna.

My apologies. It was not my intention to ruffle any feathers here. Your skepticism is understandable. It has been a long time since I paid any attention to forums, and I just found this one a few days ago. I have some extra time on my hands and figured I would help some people with their issues...

It's right. I can tell you who takes the calls. I can tell you who is authorized to approve such things. That is not to say that there aren't people at Voom who handle this sort of thing. There are. But the vast majority of install and equipment-related issues are handled from INSTALLS Buffalo...

voom1, Only NBC is available digitally in your area, and it has nothing to do with the type of antenna or your location. NBC, PBS, FOX, ABC, and CBS are all broadasting from the same tower and it is only 17 miles away. Either the other stations are not broadcasting digitally yet, which is the...

OK, where to begin.... Well, bookwalk has an install coming up and wanted to know what's included. Here is the INSTALLSinc scope of work: VOOM 2 ROOM INSTALLATION- Equipment will be shipped to installer for delivery to customer's home (dish, off air antenna, receivers, welcome kit). Mount...