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  1. S

    Pixelation and loss of Audio

    I've tried pulling the hd from a Hopper before. The privacy software that's on there won't even let windows recognize it. I spent a few days messing with mine to no avail. But yes opening up the Hopper voids any warranty on the box
  2. S

    wally?

    Wallys cannot work on a hybrid dish system. Only Hopper equipment will work with a hybrid lnb and a node. To switch to a wally you would need a regular. 2 lnb and replace the node with a ground block. If you have more than one receiver you would need to run a line from the dish for every wally...
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    Pixelation and loss of Audio

    Is this happening on specific stations like your locals or on everything? If you're experiencing pixelation it could be from the line either from the dish to the tap/hub or the line from the tap/hub to the Hopper. If it isn't wired with Vextra rg6 3ghz rated line then it should be replaced. Try...
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    Got the "problem with your signal" call

    Yeah if your Hopper is connected to the Internet then the Tech should be sending the receiver status at the end of each install/service call. You might receive phone calls about setting up service appointments in regards to your signal when it reaches critical levels. The Hopper actually sends...
  5. S

    Joey and two tvs

    I've never seen a usb wifi adapter work correctly with a Hopper 3. My best recommendation would be installing a splitter into the Client side of the Hub/Node and running a line to the newest joey location or just installing a splitter at the current joey location and running an extension coax to...
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    MoCA

    When I worked for Dish the majority of the time a simple system reset was needed at the Hopper location and it cleared up any problems. If you are repeatedly getting the popup you can either disable it the way Bubba mentioned, or you can double check all of your connections on both the problem...
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