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When I called Dish Network to ask where the installer was on Monday, and then had to find out on my own that they weren't coming, I called back to ask for some compensation from Dish Network for the inconvenience. They offered my $20 off my installation. I will be making every attempt to be sure...

Update..... The guys turned up during the timeframe they said they would, albeit if they'd been about five minutes later they would have been late. They installed the dish where we hoped they would, set everything up, showed us how it all worked, and we've even got all the channels we're...

Yes, the long one was the one that didn't show up. In my short time as a member of this board I've had that happen twice. Is there some reason posts might not show up immediately after they are posted? When I posted the short message (the one that's after the long one), it showed up in the...

Okay, I tried to post a long reply, which it said went just fine, but isn't showing up. Maybe it will later. Thanks for the info on the installer and the warnings about bad installers. Hopefully this guy will be okay - we'll see. We live in the Heights near downtown, btw.

Yikes. :eek: What a horrible story. I'm generally pretty cautious when it comes to dealing with repair people, etc. I have pretty good common sense, which is why I listen to my gut when red flags go off, like they did with this guy on the phone. I will not be alone with him, that's for sure. If...

I don't know anyone except one person in Atlanta with the Dish Network. Everyone I know has cable. That's why we just called the company. In retrospect that seems stupid. I'll be sure to update this thread as things progress.... As for now, the original installer (who the Dish people called...

How fast can local retailers come out to do an install? We REALLY need this installed this week because the rugby world cup starts on Friday, and that's the main reason we're getting it. And I'm heading out of town, so it has to be in before then. And of course my time is limited because of...

I ordered Dish Network over the phone last week. Arranged for installation today between 8 a.m. and noon. Received recorded phone message on Saturday evening confirming installation for today. By 10:30 a.m. and no sign of the Dish guys, I figured something was up. I started calling the Dish...

Thanks for the info. I just tried to post a reply, but for some reason it didn't post. This is exactly the info I was looking for. Thanks for the link to the rugby PPV info - I wonder why the Dish representative didn't have that same info. Oh well, I'll direct them to that link the next...

Thanks for all the info! gbjbany, thanks for that link to the Dish PPV info. That's exactly what I was looking for. I guess the PPV/ a la carte "specialist" at Dish that I was transferred to didn't have access to this particular page on their own website. :rolleyes: They couldn't tell me...

Rugby World Cup? We're interested in switching to a satellite provider because we want to watch the upcoming Rugy World Cup on Setanta - which is satellite only. How is the service for Setanta on Dish Network? And has anyone tried to do a PPV service? I think the Rugby World Cup is PPV...