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    Had it with DTV - reporting to State AG

    Couldn't have happened. Everyone knows it's only Dish Network that has customer service issues.:D
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    Distant Networks with Programming Package?

    Thanks for the helpful answer!
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    How to get a hold of Customer Retention for new Subscriber

    Good for you! Keep looking to get the very best deal you can! I think some of the posters on this forum are so gung-ho for either E* or D* that they miss out on some savings they could have.
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    Distant Networks with Programming Package?

    I've had a Sky Angel Subscription along with locals through Dish Network. However, Sky Angel will soon be leaving satellite in favor of IPTV. I may want to go with DirecTv for satellite service. The programming packages for DirecTv say "locals included." But I live in an area where...
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    DirecTV's HD 100: The List Grows

    Well, I'm sure D* is thrilled to hear that...look for a $10 increase to be announced soon!
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    DirecTV to launch "Switch from Dish" campaign

    Yep, she should have. Instead, she got mad and hung up.
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    DirecTV to launch "Switch from Dish" campaign

    D*'s policy may be to never charge to talk to a D* rep. D* may have never charged anyone to talk to one of their reps. But neither of those things are what I said. I said that a D* rep TOLD my friend that they would charge her to talk to a CSR about a particular problem. Yes, I am...
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    DirecTV to launch "Switch from Dish" campaign

    I didn't say there had ever been one of those on anyone's bill. I said that the rep told her if she WANTED to talk to someone about billing, they were GOING to charge her $5. Look at what I wrote. Never said they ever actually charged anyone that amount for talking to a rep. I am willing...
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    DirecTV to launch "Switch from Dish" campaign

    She was NOT trying to order PPV. She got hooked up with a rep who told her that in order to talk with someone about her problem, she would have to pay a $5 fee. Don't call someone a liar when YOU were NOT privy to the conversation. You may say you DOUBT it, but don't say it never happened...
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    DirecTV to launch "Switch from Dish" campaign

    How can you say this is incorrect? Did you monitor the phone conversation??? You can say this isn't D*'s regular policy, but be careful about saying it NEVER happened. I'm NOT making this up. When I saw my friend, she was so mad she was still hyper-ventilating. She had a problem with...
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    DirecTV to launch "Switch from Dish" campaign

    Awesome customer service??? A friend of mine, who is a longtime DirecTv subscriber, called in for some help on Thursday...She was told that in order to actually talk to a CSR, she would have to PAY $5.00. Yeah, that's awesome alright...:rolleyes:
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    Extra $1/mo DVR Charge?

    Par for the course for these guys.
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