Protection plan is worth the money
I've had the protection plan since I signed up for Direct TV. It has more than paid for itself by replacing bad receivers or controllers without any questions and even upgraded my box outside the house and I have never been charged a nickel. I think it is...
That's the number I called Friday and they answered the phone with the ATT in front of Direct TV and yes my services are bundled. I wondered why they answered that way when I called. I used the same number last week and they did not answer that way.
I've had the protection plan since October 2004. Direct TV has always taken care of my problems in a reasonable amount of time. Replaced receivers and remotes without much questioning. I also agree it helps to be nice and polite when talking to the person on the other side of the phone.
I saw in the local newspaper that if you subscribed to Sunday Ticket you would get the Super Fan free. I called in and told them they had already sent me a confirmation for the upcomming season and they had charged me for the Super Fan. I told them I expected to get it for free. After being...