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ALL I get is the Directv logo when I go channel 615. Also the SEC Network Alternate channel doesn't work half the time either. Doesn't anyone from DTV monitor what is going out on there channels?

yes I was going to post the same thing. I wonder what the problem was?

No they are not. I tried calling them three times and got disconnected all three times.

I am trying to watch the Tennessee game on 611-1 and all I get is a black screen. Anybody know what the problem is?

I tried resetting the client and the genie neither solves the problem.

I am having a similar problem except mine is just the audio. It is just one of the clients I have a genie and two clients I tried switching the two clients to see if the box was bad, but it still does it. If I keep changing the channels the audio comes back. I called Directv and said they will...

I Googled "Directv Genie Audio dropouts" just to see if anyone else has had this problem and yes it appears it is a known problem even though a lot of them are with the HR34 and mine is a HR44. Since it is known maybe they can fix it with a upgrade at some point...

Thanks what I figured a bad signal coming through the coax. I tried the rebooting, but not with the clients unplugged so I will try that just to be sure. Thank You!!

I have a Genie system with 2 clients, one of the clients has some issues. The client in question has two problems, the first one, when your watching a recorded program and you try to fast forward past commercials it stops and the picture is frozen, if I press the ff button again to go the next...

First a correction, I said "the Mini Genie in the living room wasn't working right", but the one on the Patio/Porch was the one with the problem. I was able to get the remotes reprogrammed so they are working now and I found a work around for the channels not changing and this may sound stupid...

I had a Genie and two mini Genie's installed on Friday. At first everything seemed fine, but now the remote for the Genie which is in the living room isn't working right. If you press the on button it will turn the TV on but not the Genie. On one of the the mini Genie's sometimes when you change...

Within the last week or so I have been having a problem with the picture freezing up, digitizing and colors all mixing together on both my receivers. I have a Hughes Tivo and D-10 receivers. Are they any Compression issues with DirecTV or should I be concerned with my system being a problem. I...

It's working now I was finally able to access my account. Thanks!

well, maybe its my computer then. Although I am not having any problems on any other web sites.

Does anyone know is there something wrong with the Directv web site. Every time I try to sign on, I get the very annoying Incredifind display.