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  1. T

    4k Programming not authorized

    I get the 721 error page. I have called in at least 3 times in the last month. I keep getting "engineering is working on it" response. Support even opened an escalation ticket, which I have not gotten a response. I have the 4K package on my account. I have 3 C61K receivers with a HR54...
  2. T

    4k Programming not authorized

    Is Channel 104 up? I have not been able to get channel 104 for the last 4 weeks. I called in and support told me that the channel has been down for awhile now. There is an esacalation ticket that was started about 4 weeks ago, but I have not gotten a response by email or text. I can get...
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