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I'm jealous, E* have same policy about basic installs and not basic. the best part is that call center have to charge costumer not the tech and we don't get anything for it

i had that happen so many time. from now on i get to the house i check all TV and if i see something wrong i point it out and put it on paper work and have costumer initials there before i start job. some people trying to get free stuff out of tech. so my suggestion do the same thing before...

i know i have same problem. techs put it up on peak and if we have to get there to servies it no one can get there. there is a lots of different other options. couple feet higher for dish locating wont improve signal strength

HI. do you guys have to install phone line also when you do installs?

there is so many things you will learn on your own what works and what doesn't. but my suggestion will be please use common sense with out that it will be hard. make decisions that will help you and don't get pushed by costumers. GOOD LUCK!!!! AND WELCOME AGAIN

pocket toner is simple devise, it hook up i to barrel or wall plate and it sends voltage through line to other end. and if there is splitter or short i a cable it will light up. and no you not driving me crazy i just want to help people get my knowledge out

it's hard to say what kinds of splitter, and i don't use any fancy equipment to check for splitter, i have pocket toner

it's depends what kind of splitter. if power pass then yes

you can use packet toner also. if there is splitter it will light up. but if it is power pass splitter then it wont. and if it takes longer then 10 minutes to find them ran new lines

A splitter is used to split signals to multiple TVs with non-powered lines. A diplexor is used to combine multiple signals into 1 line. 1 side is UHF and the other is Satellite. When you hook-up diplexors, make sure they are connected correctly or you will get a snowy picture. You can use...

the way i attach my stuff to brick or stucco is that i use a tap-con drill bit. then I use one of my used zip ties in the hole after I drill. if it doesn't go in i cut it under angle so it goes in. and then i use a screw clip and it holds just fine.

to get quicker make sure you not waisting extra trips to you car, make sure you go up to the dish once, start outside. don't doubt yourself- you are the professional. don't let you're customers know that you are new. if you have questions or problems go to your vehicle and call some one more...