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I doubt you can pick between charter or Comcast, only one will have service at your house. Fwiw, i just signed up for Comcast internet, its sweet. I tried through ATT, but it was two weeks out. Comcast had me up and running the same day, but only because I did a self install with a modem I had...

None of the five I've put in came in at 12, they all tested about 8 down, 2 up. Being so new I can't believe it's due to network congestion, so not sure what's up, could be the site I use to test. Regardless, web pages load amazingly fast, and video plays smooth.

Here's a speed test from a few days ago, I've done 5, all test about the same. It's awesome, I no longer hang my head in shame when showing a custy how fast it is!