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I'll try, but we won't hear back from them.. It was pretty hard to get an install around here, it took months and the guy had to come back a few times. They don't seem too interested in installing voom and they're the only installers near here besides some goofs that came once and said it...

I had emailed Wilt a while ago asking for help getting a bigger dish, if it even threatens to rain our signal goes from 97 or so to below 60 and if it does rain it goes as low as 20. He mailed back right away saying he's see what he could do, a week or so later we got an email from Installs Inc...

You know what's really strange, anyone else notice that promo bit about why you need movies in widescreen.. all about aspect ratio.. "I want to see all of the movie!" Kind of odd when they crop and zoom so much cutting out so much of some movies. But it's nice that they've been doing some things...

I don't know if this will help or not, we had an installer leave us with a signal of 30-35 the first time he left and after the software updated the first night it came into the 70's then he was able to come back (it took him a month though since he's over 100 miles away which is lame) and he...

I see. Thanks.

argh! well I guess I know what my problem is then. Hey, when you look at the signal is the bottom bar that shows the level of the signal green or yellow? Ours is yellow, I noticed on the installer docs that it was green. I know when he was trying to get a signal it was red then turned yellow...

That's kind of hard since I don't have a ladder that can reach it.. thanks for the advice though.

When our installer was here (the second one, the first ones came and said it couldn't be done and a month later we got someone else to come out) he couldn't get it above 30. He said sometimes it "jumps up later" and left after trying to get it higher for 2 hours. The next day after a software...

Yes, that's the first thing I tried.. customer service also had me do a reset by holding the power button down, that didn't help either.

My signal strength is normal today (it's always around 70) and 80% of the channels are not coming in at all and most that do are blocky and cutting out all the time. Anyone else seeing this? Talking to customer service they say our box might be defective. we've only been installed about 5 days...

it's really strange to me that people would complain about that ant not about stuff on the screen being cut off.. but you're right. When I watch pan and scan stuff all I end up being so distracted that I've just learned not to watch it, I'm sure I'll feel the same way with zoomed stuff when voom...

I know someone with the same dvd player, you have to set it in the setup menus to display 16:9. So look in the manual or just look around on the menus.

you know what I don't understand, why wouldn't they just broadcast everything OAR and let people adjust it as they wish with their TV's?