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I just had voom installed yesterday. A few hours after the install, the program guide came up with guide information. Overnight, the new software version was downloaded, but now the program guide is showing up as "no info" on all the channels. I've reset and unplugged the box multiple times, but...

How do I find the installer and their number? I'm in San Diego. Thanks!

I signed up for voom a few days ago and selected April 8th as my install date. When I went to the VOOM website to verify my date, it came up with an error message. So, I called and the said I never picked a date. Now, I have a date a week later than my first date. Is there any way to get my old...