Search results for query: *

Hello - I recently noted that my STB had not ever phoned home. And for quite a while it did not appear to have tried. I checked and found that I had it connected to the second phone line that we had disconnected a few weeks ago - so I switched it to the main line and put in a DSL filter since...

It's no act - they ARE clueless. It's not their fault though, blame Voom management. If you put employees out on the phones with incomplete information, they will embarass the company by their lack of knowledge and willingness to spout rumors. The second thing to blame Voom for is failing to...

They upgraded me to the 28/30" dish and I saw very little improvement in rain fade or signal strength. My current signal strength (in SE South Dakota) is around 85/86. I had expected a jump up into the 90's. I have no diplexors, I tried an alternate cable run (about 75 feet), I tried...

The picture you showed implied pine trees that are denser at the bottom. Other trees are denser at the top, so raising the antenna might make little difference if you do not get over them...

OK - you may have one or more problems besides too small of a dish. First of all, if you have the diplexor, run another line and eliminate that. Next, repeak the dish using the signal strength meter on the Voom receiver. Most installers peak the dish using a meter at the dish. The problem is...

The oval multi-feed dishes I have seen in the past are much wider than they are tall, probably a 1.5:1 ratio - but this depends on how close the target satellites are to each other. The dimensions on yours would work with satellites close together but may be too narrow to work here. Is yours...

Gaining subs will be an uphill battle if Voom cannot get themselves into Best Buy, Ultimate Electronics, and other major retailers. They are in Sears, so they need to play that up for all they can - but it's just not the same. Secondly, if they continue to slant their marketing to HD, then...

Also - keep in mind that one of the reasons for a second satellite is as a contingency. In case Rainbow1 fails, they would want the flexibility to move to the other satellite with minimal impact or delay. If they use transponder space on two satellites, and they don't utilize the transponders...

Several things can cause signal degredation. Rain fade occurs when the signal is attenuated by clouds and rain. If the dish is not properly aligned, or if you have diplexors reducing the signal then the rain fade will be worse. First get rid of the diplexors (or get some good ones), and make...

If you go to the installation menu there is a screen for setup. It has signal strength and it beeps loudly - the idea is that the installer can crank the TV, open a window, and then move the dish around until it beeps. I wasn't aware of the other location - still it would be great if we can...

I suspect that a significant number of problems that we encounter are due to signal strength issues. To help us get a handle on that, it would sure be nice if the main Voom menu page displayed the signal strength/quality of the current channel. That way when we experience problems, we can...

I suspect that a significant number of problems that we encounter are due to signal strength issues. To help us get a handle on that, it would sure be nice if the main Voom menu page displayed the signal strength/quality of the current channel. That way when we experience problems, we can...

How about this for a suggestion for the next release: a reboot command in the menus. Why not make it easier since we end up doing it so often? That way it will be easier for the kids and wives to reboot when I'm not around...

I will go with a universal remote later after the DVR is out - but for now where can I get another Voom remote? I want to control it from another room via infrared repeater but need another remote so I don't have to carry it back and forth. Thoughts?