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    can't lock onto ota in los angeles

    what your going to need to do is to go into the channel aiming screen and type in the rf for each channel and it'll tell you what your signal is for each channel. If it does what some channels do to me it goes from like 85 to 75, or less, every couple of seconds and then back again to 85. If...
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    Daylight Savings Time - is your STB 1hr behind?

    My box was behind for a couple of hours. I didn't reboot or turn it off and it fixed itself while I was watching something... Hopefully this problem can be resolved quickly.
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    Local Channel question

    Dish and Direct have been incorporating this into they're systems for last few years. Only VOOM uses an ota antenna, while the other two broadcast your locals via the satellite. Only dish as far as I know simulcast your locals. For example if you want to watch channel 4 your would just hit 4 on...
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    Question about AMC-6 (Rainbow-2)

    Actually the rainbow 2 is located at the 72 degree location. I don't understand why you weren't able to receive a siginal from your location. However though, if/when everything is moved to rainbow 2 your chances of catching/keeping a signal will be greatly increased.
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    New Channels

    The new encoders were all already "tweaked" before VOOM went on the air to provide you the highest quality PQ. Over the past 6-12 months VOOM has been slowly and I do mean slowly changing the encoders and tweaking them one at a time, one channel at a time, so that you wouldn't be experiencing...
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    Question about AMC-6 (Rainbow-2)

    Ok first of all AMC6 requires a dish to be atleast 30" even by itself. So if my antenna is looking at both of the sats it only needs to be between 30" to 36". Also, voom may no longer have rainbow1 depending upon fcc approval so either way everyone will have to get new dishes regardless the...
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    does stb require authorization out of the box

    Good luck on getting your money back, it's going to be a long bumpy road. Hopefully your box wasn't stolen but awhile back there was a whole lot of them that were stolen. Anyway, Good luck
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    Billing ?

    Have you tried voom.com in the last 20 minutes? VOOM.com is ALIVE
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    If you don't pay your bill, do you still get OTA channels?

    just pay your bill, otherwise we'll have to send chuck after you.
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    Credit Card needed for $1 install

    Thank you scott, she will be very happy
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    Credit Card needed for $1 install

    A friend of mine called voom because and they wanted a valid credit card. All she's got is a debt and they wouldn't accept it. What does she do? Thanks,