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I'm working on a dish upgrade...I need it. We have had a lot of rain and just cloudy days lately, and my Voom service has suffered through all of it. Can't justify the service if I can't get reception.

I have no idea how he peaked the dish. I do know I talked on the cell phone to someone inside while I adjusted the dish up and down a few degrees, and ended up leaving it at 45 deg. which was pretty much were it was to begin with. Are you suggesting left to right adjusting? I'm hoping the...

Where do I get contact info for Wilt? the last CSR I talked to said she put that I might need a dish upgrade on the work order, but I don't know what exactly thats going to do for me (probably nothing). Do I just try to contact Wilt about this first?

Thanks for the reply. I know that if there is a Thunderstorm I probably won't have service, I can deal with that. But when its just an overcast day and I have to put up with studders and dropouts, I just don't think something is right there. And ANY kind of rain...I really need something done...

Hello, long time browser, first time poster. I'm here in VA (east coast :) I have had a problem with SAT and OTA reception from day one. I was able to improve the signal by aiming the antenna myself, but it just ain't cutting it. I'm 12 mi away and all the towers are in the same direction...

Might I ask how you went about getting the dish upgrade?? I had to practically convince the CSR I talked to on the phone that they can do dish upgrades and that it would help my situation. She said she put that "customer may need dish upgrade" on the work order for when they come out and do...