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I'm also on the east side of Detroit and I was pretty happy with my Don Lors experience. They installed diplexors and ran the extra lines (for free). And they also installed the 30" dish after re-peaking failed to clear up my rain fade issues (I got the 30" set-up through installs inc). They...

P.S. I think the new software (which hopefully will be here very soon) actually tells you what kind of signal level you need to lock in and to avoid rain fade. I think they say either 80 or 85 to avoid rain fade so those CSRs are B.S.ing you if they told you 70's is a strong signal.

It's not the nature of satellite service because people with Dish and DirecTV don't get the significant rain fade problems that I was getting before they gave me a bigger dish. And signal quality in the 70s is going to be a problem for you I guarantee it. I used to get around 80 (sometimes...

I'm in Detroit and I used to get terrible rain (or cloud) fade with the regular size dish. I got upgraded to the 30" dish and now everything is good. I wasn't watching my TV until tonight but no rain fade here. If you notice it continuing I'd post a message to Wilt in the Yahoo forum or PM...

I got channel 20 too! Good deal.

The software update was supposed to be by the end of May, but they are fixing some bugs that they found during beta tests (from what I read in other threads here). Hopefully it will come within the next week or two.

The Detroit channels all boadcast during the day. We still can't get WB due to Voom's mapping error but that should be fixed with the next software push. I had a roof-top antenna already on my roof from the previous owner. Voom hooked it up for me and it works great -- but I'm within 15 miles...

Most other people seem to be fine with the 18" dish, I'm not sure why I was having problems. I'd wait and see how it goes. If you aren't getting signal quality in the 90's -- or if it drops out a lot in clouds and rain, then I would definitely ask for the bigger dish.

I got my 30" dish installed today. Now my signal quality is up to 96-97, so hopefully rain/cloud fade won't be an issue anymore.

I'm still happy with Voom except I am experiencing pretty bad rain/cloud fade. They are coming out to install a larger dish tomorrow (either 24" or 30" I'm not sure). Hopefully that will take care of it otherwise I will be dropping Voom. I get great OTA signals for all locals except the...

Fox comes in great for me. I think WB is broadcasting in digital but for some reason Voom does not have it mapped. I sent in a request through Sean but I think we will just have to wait for the next software push which should allow us to scan for local channels. I bet we can pick it up then...

Mine dipped into the 60s last night during heavy rain. I lost the signal for about 10 minutes. Would I have to pay for the installer to come back out and peak the dish, or would Voom pay for that?

I'm still missing WB after the update.

I think it was just an issue with that particular show last night -- maybe just locally in your area. I'm in Detroit and usually they broadcast my wife and kids in HD but for some reason last night they either forgot to flip the switch -- or the network didn't pass it in HD. Check it again...

Yep, I'm in the Detroit area (east side of detroit near grosse pointe) and have had Voom for a week now. The local installers were very good -- 2 young guys from Don Lors Electronics. I already have a roof-top antenna so they hooked that up for me instead of the Stealth (although they left...