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The guy who did my installation did not belong to any company. He was a one man show and he traveled from New Jersey to do the installation. His name was Luis... I think he did a great job as I have ALL my locals with great strength (WB, NBC, CBS, WPIX, ABC, FOX and crappy UPN). He didnt...

**Update** VOOM is installed. All locals coming in excellent with Channel Master STEALTHtenna... The installer left about 20 mins ago, and my Program Guide is STILL loading. lol... By sometime tomorrow I should probably be able to check the guide. *fingers crossed*... Anyhow, this...

OK, my VOOM technician arrived about 20 mins ago.... so far, this guy is of a whole different breed than the other one I had. He greeted me with a smile at the door and has carried pretty decent conversation with me so far. He says that he has installed VOOM about 5 or 6 times (im leaning...

Well I havent received a reply from Mr. Harkins... and so far I am getting nowhere. Maybe VOOM is just not for me. I've already waited a week and I dont feel that I should have to wait any longer for a company that only has a little over 1000 subscribers. If I have no value to them now... then...

I emailed him... I hope he can do something because my schedule is soo hectic and I dont wanna have to wait another week for this service. These companies really dont care about the little guys. I work for a Congressman, maybe I should report this to my boss... *shrugs*... I dont want to...

this is madness.... Hey guys... Im new to this site.. not new to the community though. I decided to give this VOOM thing a try... so far, its been a NIGHTMARE. They have this GREAT Customer Support gimmick when you call them on the phone. These people are the most pleasant, happy souls...