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Two messages to DIRT since June 21, 0 replies. Very discouraging.

I currently have Blockbuster@Home and 2 extra discs a month. I want to eliminate the 2 extra. When I log into Blockbuster@Home to change my plan, it says to do so via dish.com/myprogramming. But when I go there, all Blockbuster@Home options are grayed-out and I cannot make the changes. How do I...

I am kind of ticked off now. After contacting Dish in chat, I was told I could not merge my BB account with Dish... that I had to do it separately. So I cancelled the BB account and found out right afterwards that I could merge them. They need to get CS reps up to speed before I quit Dish too!!!