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If Dish was smart (jury's still out on that one), they would have offered their Blockbuster @ Home customers, not regular Blockbuster customers, unlimited rentals by mail and/or in-store plans. Unfortunately I found out that if you do an in-store exchange, the DVD that was mailed to you that...

To backup my claim that the Blockbuster @ Home Suc%ks, at 2:35 pm this afternoon (10/11) Blockbuster sent me an email letting me know that they received the returned DVD they mailed me last week and said they will send me the next available title in my queue. The sad thing about this is this is...

First let me say that I was a long time Blockbuster customer but that all changed after Dish bought them and turned the service to crap. Additionally, I only used Blockbuster for the DVD mail service, and I only request new releases. I never watched videos on my computer, didn't stream video to...

I drop Blockbuster back in November when the service turned to sh*t here in the Phoenix area. Switched to Netfix and their service is as fast as Blockbuster used to be. I get an email from them on Monday stating they mailed me a new title that is being released on Tuesday. Receive DVD in the...

And you know a lot of people at Dish.

Thanks everyone for your suggestions. The in-store unlimited $15 a month plan would have been good if they didn't close the store that was just down the road. I also agree that the in-store stock isn't what is used to be. There were a few occasions when I went to exchange a DVD for another DVD...

If Netflix didn't have the 30 or sometime 60 day wait for some of the new releases, I'd be happy. If Blockbuster was able to mail me at lease one new release a week so I could at least exchange it at a store, I'd be happy but before I left Dish/Blockbuster, I was getting only one new release...

Dish/Blockbuster forced me to cancel my BBM@H subscription and take my business to Netflix (great business model) because they couldn't provide the service I was paying them for. Before you all jump on me saying that you do get additional HD channels with the package making it worth the extra...

So I guess all of the other BB@H customers dropped the service in the Phoenix area due to the lack of a response.

Just checking in to see if the BBMP service in the Phoenix area has gotten any better. Are there any members out there in the Phoenix area (I live in Gilbert) that has BBMP? If so how is the service? Are they mailing new releases on Mondays so they get delivered on Tuesday? How about waits? If a...

Thanks SpencerCat. I experienced the same delays with BBMP WHEN they shipped a video. There service used to be as good as Netflix but since the bankruptcy and Dish buying them, their service has gone down hill so I dropped them and went back to Netflix 2-at-a-time plan. If and when BBMP gets...

I guess nobody has anything good to say then.

I left BBMP about two months ago because I was having the same problem with getting new videos and I was only asking for standard DVD's. I guess the Blockbuster service hasn't gotten any better so I'll be sticking with Netfix for awhile longer. I do like the suggestion that if you have video in...

Anyone out there in the Phoenix area that currently has BBMP? Is the service any better? I used BB for years before they went onto bankruptcy and eventually got purchased by Dish. Service was pretty good until Dish offered the BBMP to its customers and then the service turned to crap (at...

Has anyone from Dish or Blockbuster confirmed this? Reason for asking is I read in one artical that it only impacted Blockbuster kisok's and not the stores. Dish/Blockbuster doesn't own the kisok Blockbuster's, I believe that NCR owns them.

I dropped BBMP last week because the service here in the Phoenix area really got bad. Only had the service for new DVD releases. Almost all new releases went on long or very long wait, they would send me titles that were removed from my queue when I checked them out from a store, or they didn't...

You're right Coach, right now Netflix is a better fit for me. When Netflix first started up we switched from Blockbuster store customers to Netflix mail customers and were very happy with their service. The original store we were customers at was closed when they down sized and the next closest...

Before Blockbuster went into bankruptcy, their service was equal to Netflix. I live in a city that has distribution centers for both and was a customer of both at different times. If our at home queue was empty on Monday and a new release was getting released on Tuesday, both services would mail...

Coach, we only used BBMP for the DVD service and only watched the new releases. Very rarely did we request an old title. As movies were release at the theater, we would add them to our queue. When we cancelled, we had about 45 tiles in our queue. Three of them were on either long or very long...

I had BBMP only for the DVD's. My wife and I are only interested in new releases so we didn't have any old titles in our queue. When a movie was released in theaters, we added it to our queue. After Dish bought Blockbuster and got the service back to what it was like before they went into...

I'm glad someone is getting to utilize the new BBMP, I sure wasn't able to. I was a longtime Blockbuster customer until they went into bankruptcy. Their service went down the tubes when they went into bankruptcy. If you didn't get a new video shipped to you on the day of its release, you...

Going in to cancel Blockbuster Movie Pass as soon as I finish posting this. A couple of weeks ago I called and emailed Blockbuster to complain that they kept mailing me titles that were removed from my queue when I checked them out at a Blockbuster store, instead of sending titles that were...

I've had both Netflix and Blockbuster by mail service at one time or another and both would ship new releases to you the day before the DVD was available in stores, so you would get it the next day (I live in the Phoenix area where both Netflix & Blockbuster have distribution facilities)...

Just an update to my post above. Late yesterday (Thursday, 4 pm AZ time) I received an email notice that the mail DVD was exchanged for an in-store exchange (exchange really really took place on Wednesday afternoon). About 2 hours latter I received another email saying that my in-store rental...

Does anyone know if the rental system used in stores is linked into the Blockbuster Movie Pass (BBMP) system? Most of the disks in my queue go to a ‘short wait’ status after they get released, so for the last month, I've been averaging 2 DVD’s a week (if lucky). I usually would get one DVD...