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    VOOM Customer Service Representatives

    Voom CSRs are limited to the amount of information that we get. Personally I find that to frustrating. Especially when a customer calls and gives us information on channels, etc.. We have nothing to tell them so it makes us look dumb. We generally don't find things out until it happens (ex. a...
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    VOOM Customer Service Representatives

    I am a VOOM CSR and I visit the site on a regular bases. I thought I would start this thread so we can get some positive feed back on CSR. I know that I personally try my best to help the customer and I am sure that alot of other CSR's do the same. Another reason why I started the feed is...
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