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I requested the name and number of the CSR which was provided and yes I will follow up. Also no termination fee for the 6 month commitment - just completed 4 months.

I canceled effective 16 Apr 2005 and they could not schedule a pickup of the leased equipment - they said they would contact me later. We will see if the OTA works next weekend or not. Why cancel -- frustration. Loved the service and the HD picture quality varied at times but still...

I see the same movements that Darrell reports and I am viewing on a Sony 57" RPTV. I have been with VOOM since 17 December 04 and on my third receiver. It is not something that would cause me to leave VOOM. The freeze ups are my problem and a second service call is scheduled for the coming...