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After reading your last post, I do not feel as bad about charter anymore, even though they done us wrong. At least we have unlimited internet usage. Last week our internet went out 3 times and it took 3-4 hrs each time to get it back. I done a speed test 2 years ago and the company which name I...

That is great and I am happy for you. A installation fee of $20 and no contract is a deal. Back then they charged us $50 for doing 1/2 the rooms that the contract stated. The last 3 years they lost thousands of costumers because they did not care. This last quarter (3 month) alone, they lost...

First when I got charter, they came 4 days after the original appointment. The setup fee was $50 to get 4 rooms cabled in.per contract. They came out when I was not there and they done only 2 rooms, which the contract said 4 rooms. When i called them, they said that they only do 2 rooms but if i...

First when I got charter, they came 4 days after the original appointment. The setup fee was $50 to get 4 rooms cabled in.per contract. They came out when I was not there but my wife was there and they done only 2 rooms, which the contract said 4 rooms. When i called them, they said that they...

And why did charter charge me $ 20 on taxes, $5 access charges and additional federal taxes for internet years ago ?

Charter co. is a crook and liar. Years back charter offered us a bundle for TV,internet and phone with a 1 year price warranty for $69. So we change everything to charter and who would not... That $69 cost us $ 148 every month and when we called them many times, they told us that they never...

It took charter 3 trials to do my house. When they came I was not there and they only done 1/2 the house. I called them and they replied that they do only 3 rooms, but the contract said the full house. Then a few month later the main cable from pole to box got hit by lightning and burned up...