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The callback promises and the no-we-can't-credit-oh-wait-yes-we-can thing happened after the changeover -- just in the past couple of days, in fact. That said, the change of control may explain why they seem to be having issues with the billing system. If it was inherited, maybe they don't...

Today, I canceled my ITVN service after having been a subscriber since the summer. The reasons: - Shortly before I signed up, I called to ask if the news channels then promoted on ITVN's web site as forthcoming actually were forthcoming. I was told that yes, they were, "very soon." It...