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Thanks primestar31 for the comment. It is rare to find a tech service tech who is so competent and dedicated to helping the customer - - - and yes, I did tip him $20.

Last Friday evening, on the 6th day of my Layer 3 DVR use, I found a situation which caused the playback of a recorded program to freeze the system. I cycled the power on the unit and the problem went away, but I was able to reproduce the error again. I called my concierge. I was connected...

Thank you osu1990 for the helpful links you provided.

I now have used the Layer 3 DVR for 5 days. Here are my initial impressions: I don't know the minimum internet speed to allow the Layer 3 DVR to stream 1080P and 4K programming without delays or reduced picture quality. I have a 25 Mbps internet line so I did not expect to see any of these...

Has anyone experienced the Layer 3 Streaming DVR? I am told that its picture quality surpasses Dish and Direct TV. Although it currently lacks the apps that Roku provides (they say Netflix and Hulu are coming soon), it has the potential to offer the functionality of a high picture quality...