Reply to thread

Message

[QUOTE="FearTheVoices, post: 3825624, member: 174613"]
so my install it as scheduled today between 12-5.  I recieved multiple notifications last night and early this morning confirming the appointment during our winter storm here.   I receive a call about 9:00am stating that the tech could come out at that time as he finished early at another job, I told them I couldn't as I was at work and leaving early already 11:30am.   Fats forward to 12:30 and I get a call from the tech stating he will be here at 1:00pm.

He shows up and ask where my dish is, it's obvious that's it's on the roof right in front of him.  I tell him and then show him and he says he can't install it because it's a storm or snow on the roof or whatnot.  That is understandable but they couldn't figure this it 24hrs ago when we were forecasted to have 8" of snow? The heaviest parts were also forecasted for morning and early afternoon.

Pretty obvious to me it would be common courtesy to cancel the appointment the day before so I didn't lose 5hrs of time at work for nothing.  Even the tech that came here, why don't you ask before driving 30 minutes in a snowstorm where the dish is instead of wasting your time.

Other than that the tech was a nice guy and seemed to be sorry about the whole thing.

Not sure I even want to reschedule now as i have been on the fence about dropping the whole dish service  anyway.
[/QUOTE]

Verification

Search

Search

Reply to thread